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    What are the main opportunities and challenges for Frazer Island Tours in Malaysia

    AMB336 Research Report

    Assignment 2

    Semester 2, 2017


    Individual or group:                       Individual

    Word limit:                            1800 Words

    Format:                                  Written report using size 12 Arial or Times New Roman font with 1.5 line spacing.  Consistent Referencing style required.

    A table can be used for assignment 1 and 2 but should be kept to 1x ½ page max (not counted in word count). 10% over is ok.

    You will get assigned a top 10 writer in our team. Additionally, for this your first order, one page will be written for you for free.  . .  

    Title                                        Assignment 2 Case Analysis

    Purpose:                               To assess students’ ability to evaluate Internet technologies impact on international marketing practice, identify critical digital marketing concepts, develop and formulate international marketing recommendations based on this research investigation.

    Description: Company context and target countries are provided below. Students are required to provide analysis related to the opportunities and challenges of contemporary digital marketing within international marketing settings, the consumer context within the target market and the type of product should be central drivers of these learnings. Students address these opportunities and challenges through the lens of context to better develop a realistic and justified digital international marketing recommendation.



    1. Read the research questions below.
    2. Provide an understanding of the opportunities and challenges pertinent to the brand/company.
    3. Provide insights on digital marketing related to the context brand/company.
    4. Provide a realistic and justified digital international marketing recommendation.

    *Remember to support your findings, arguments and recommendation with academic, peer reviewed sources.


    Assignment Two: AMB336 International Marketing


    Students are to present an international marketing research report for tourism service exports for customers in China, Malaysia or New Zealand for the firm “Frazer Island Tours” (Please don’t contact the company). You are the International marketing manager and must evaluate the country market settings and assess the potential viability of international growth with a digital marketing approach. Be aware of the changing environment and the impact on marketing activities in the international market such as “the customer experience”. Students are to draw upon the literature to highlight key areas where change is altering the international marketing activities and performance of the firm. Further, the impact of the Internet on international marketing performance indicators such as sales from international customers has become clearer in recent years and should also be a focus (see earlier lectures). For example, new Internet based technologies such as virtual reality, augmented reality and other platforms should be evaluated as tools for the project.


    Criteria reference assessment (CRA) is available through Blackboard.


    Scenario: A well-established Australian company “Frazer Island Tours recently saw increased international customer demand. The company is a medium sized company. You, the international marketing manager believes that China, Malaysia or New Zealand (you pick one) may be a potential growth area/market for the firm. Further, the CEO believes Internet technology may also enhance the firm’s ability to generate profits now and in the future from those markets, but is unsure how. Can you help analyse and evaluate the potential for this country market? Choose a particular area of China, Malaysia or New Zealand and justify this choice. Further, assess how the Internet through virtual reality or augmented reality this might assist the firm in their international marketing activities of their product?


    Research Question: Who is the customer (eg end users, businesses and or government)? How might these country specific and technology elements influence the marketing activities and performance of the firm from those markets? What strategy might be most appropriate? How has the Internet influenced international customer behaviour and/or culture from that market?


    Student Note: Context means: 1. The Company and product.  2. Market –country market analysis 3. Marketing strategy and Internet marketing.

    Assignment Two structure: Please follow the structure


    1. Executive summary

    Summary of the main findings:

    What are the main findings in the investigation?

    • (Do this last) (200 words approximately)


    1. Analysis:


    What are the main opportunities and challenges for the firm in country chose and in relation to this technology approach?

    • A few core ideas (2-3) in each section with the support of research (journals and other industry data) (800 words approx.)
    • Make sure you are drawing ideas from the literature so as to get some depth, giving both sides of an argument and also use industry data to justify.


    1. Evaluate and recommendations

    What are the main ideas recommended that have the most influence on the international marketing for this firm/product/customer (services exports) in this market (chosen market)?

    • What is your recommendation: what international marketing strategy and digital marketing activities might work best and why? (800 words approx.)
    • For example: Give clear tangible recommendations in relation to; customer insight, customer demand, consumer behaviour, product/service modification, branding and labelling, distribution, positioning of the brand, price and or promotions.
    • You can choose to discuss what you like. Obviously you cannot discuss everything, so make decisions related to the international marketing activities that you think are the most critical within this context you have been given.



    Note: Tutorials, readings and lectures will assist students in how to complete Assessment 2.


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